Privacy Policy

Effective October 1, 2026

This Privacy Policy explains how CloudKii handles information when you visit our website, create an account, use CloudKii apps, participate as an affiliate or reseller, contact support, or purchase services.

Information we collect

We may collect account and contact information, billing and subscription metadata, reseller and customer relationships, app entitlements, support communications, audit and security events, usage data, device/browser information, IP addresses, and information you submit through CloudKii services.

How we use information

We use information to provide and secure accounts, process purchases, provision apps, calculate affiliate and reseller amounts, operate customer support, maintain integrations, prevent abuse, improve the platform, communicate service information, and comply with legal obligations.

Payment information

Payment card information is generally handled by payment processors such as Stripe rather than stored directly by CloudKii. We may retain processor identifiers, transaction status, amounts, subscription references, and related billing metadata.

White Label and reseller accounts

When you purchase from or interact with a reseller or White Label partner, CloudKii may process information on behalf of that partner to provision software, route support, maintain customer ownership, operate billing relationships, and provide platform services.

Sharing

We may share information with service providers needed to operate CloudKii, including hosting, payments, email, security, analytics, and integrated applications. We may also disclose information when required by law, to protect rights and security, or as part of a business transaction.

Retention and security

We retain information for as long as reasonably needed for account operations, billing, fraud prevention, support, legal obligations, and legitimate business records. We use technical and organizational safeguards, including access controls, secure sessions, audit logs, and protected server-side configuration.

Your choices

You may update account information through CloudKii, request account assistance, and manage marketing preferences where provided. Depending on your location, additional privacy rights may apply.

Contact

Privacy questions can be sent to [email protected].